Careers at ABVI

Administrative Assistant/Client Coordinator (Posted: February 2020)

ABVI is currently hiring for a full time Administrative Assistant/Client Coordinator for our new Ladson office. The primary responsibilities of this role include client intake and scheduling as well as office management. The full job description is below. To apply, please send your resume to Brooks Harken at bharken@abvisc.org.

Essential Job Duties and Requirements Include, but are not limited to, the below.

Reporting to the CPO and indirectly to the CFO, the Administrative Assistant/Client Coordinator is a full time position that has primary responsibility for all aspects of ABVI’s client services and office management. The position is specifically responsible for:

Client Service Responsibilities

  • Field calls for assistance and refer to appropriate resource such as: South Carolina Commission for the Blind, SC Works, eye care professionals and other health care agencies/resources
  • Client intake including input into Apricot
  • Updating Apricot/keeping it current with new client information
  • Client scheduling (Individual Service Plans) with ABVI staff and external ABVI instructors and professionals
  • Client communications, correspondence and mailings (including applications)
  • Client entrance and exit surveys

Office Management Responsibilities

  • Answer phones at the front desk (help desk)
  • Office filing
  • Vendor relations (i.e. fire alarm company, maintenance needs, pest control, printer company, etc.)
  • Distributing the mail
  • Ordering supplies
  • Act as receptionist, greet and help clients and guests daily
  • Help with Bloomerang (and/or Raiser’s Edge) entries when necessary
  • Distribute Tel-A-Ride and Tri-County Link tickets to class participants
  • Attend and represent ABVI at community fairs, awareness events and other events/socials as required
  • Relay any positive or negative comments, suggestions, complaints or concerns from clients regarding programs, etc. to CPO in a timely manner to allow for a proper and immediate appropriate response
  • Identify local funding sources when appropriate
  • Develop, nurture and maintain a professional relationship with clients, community agencies, program instructors, volunteers and the community-at-large

View the job listing on LinkedIn.